What is a TSA Lock?

TSA Locks are required for all customers travelling to the USA. The TSA (Transport Security Administration) screens every passenger’s baggage before it’s placed on the plane. At their discretion, from time to time, they choose to open a passenger’s luggage for closer inspection. When this occurs, if the luggage is fitted with any lock other than those approved by the TSA, they will destroy whatever lock is fitted to gain access.

Luggage locks approved by the TSA have a universal master key that will open the locks. This key does not come with your suitcase, nor can it be purchased separately for you to use. Only the TSA have a copy of this master key. Every TSA approved lock has an identifying mark that shows it may be opened by the master key. All Samsonite TSA Locks feature the TSA’s red diamond logo.

How do I set/reset my lock?

To set/reset your combination, compare the lock on your suitcase to those pictured below. Please note that your lock may vary, so follow the steps of the instructions for the lock that has the same functions as your suitcase’s lock only.

All locks are preset to 0-0-0 by default at the factory. Your combination can be set/reset as often as you need. However, you can only reset the combination if you know the currently set combination. If you’ve forgotten your combination, you will need assistance from a Samsonite Authorised Repair Centre to unlock your suitcase.

To locate your nearest Repair Centre, please click here.

Find Your Lock Type

1. Standard Combination Lock
2. Cable Combination Lock
3. Lite-Box ALU Latch Lock
4. IBON Front-Opening Lock
5. 3-Point Latch Lock (55cm size)
6. 3-Point Latch Lock (M and L sizes)
7. BEAMIX Smart Combination Lock

Standard Combination Lock

When your Samsonite suitcase arrives, your combination is preset to 0-0-0. To unlock your suitcase, slide the TSA Lock to release the zippers.
To set your combination, follow these steps:

1. Press the Reset Button using a pen or pencil.
2. Set the 3-Dials to your desired combination (ex: 111).
3. Set the combination by sliding the TSA Lock.
4. Place the zippers into the Zipper Housing.

To test your new combination:

1. Mix up the combination and try sliding the TSA Lock.
2. Your new combination is now set. To unlock your suitcase, turn the 3-Dials back to your chosen combination (ex. 111), then slide the TSA Lock to release the zippers.

To reset your combination, set the 3-Dials to your current combination and follow the steps above.

Cable Combination Lock

When your Samsonite suitcase arrives, your combination is preset to 0-0-0. To unlock your suitcase, slide the TSA Lock to release the zippers and cable.

To set/reset your combination, follow these steps:

1. Press the Reset Button using a pen or pencil.
2. Set the 3-Dials to your desired combination (ex: 111).
3. Set the combination by sliding the TSA Lock.
4. Place the zippers into the Zipper Housing.

To test your new combination:

1. Mix up the combination and try sliding the TSA Lock.
2. Your new combination is now set. To unlock your suitcase, turn the 3-Dials back to your chosen combination (ex. 111), then slide the TSA Lock to release the zippers and cable.

To reset your combination, set the 3-Dials to your current combination and follow the steps above.

Lite-Box ALU Latch Lock

When your Samsonite suitcase arrives, your combination is preset to 0-0-0. To unlock your suitcase, slide both Lock Sliders simultaneously to release the latches.

To set/reset your combination, follow these steps:

1. Open your suitcase and locate the A/B Switch on the interior side of the lock.
2. Set the A/B Switch to position B.
3. Set the 3-Dials to your desired combination (ex: 111).
4. Set the A/B Switch back to position A.
5. Slide both Lock Sliders simultaneously to set your new combination.

To test your new combination:

1. Mix up the combination and try sliding the Lock Sliders.
2. Turn the 3-Dials back to your chosen combination (ex. 111), then slide both Lock Sliders simultaneously to release the latches.

To reset your combination, set the 3-Dials to your current combination and follow the steps above.

IBON Front-Opening Lock

When your Samsonite suitcase arrives, your combination is preset to 0-0-0. To unlock your suitcase, turn the Rotating Lock Dial counter-clockwise until it opens.

To set/reset your combination, follow these steps:

1. Locate the SET/OFF Switch on the right-hand side of the Rotating Lock Dial.
2. Set the SET/OFF Switch to the SET position using a pen or pencil.
3. Set the 3-Dials to your desired combination (ex: 111).
4. Set the SET/OFF Switch back to the OFF position.

To test your new combination:

1. Close your suitcase, mix up the combination and try turning the Rotating Lock Dial.
2. Turn the 3-Dials back to your chosen combination (ex. 111), then turn the Rotating Lock Dial counter-clockwise until it opens.

To reset your combination, set the 3-Dials to your current combination and follow the steps above.

3-Point Latch Lock (55cm size)

When your Samsonite suitcase arrives, your combination is preset to 0-0-0. To unlock your suitcase, press/slide the Unlock Button/Slider and release the latches at the top and bottom of your suitcase.

To set/reset your combination, follow these steps:

1. Unlock your suitcase, the lock will pop-out when unlocked.
2. Press the Reset Button using a pen or pencil.
3. Set the 3-Dials to your desired combination (ex: 111).
4. Set the combination by pressing the lock back into place.

To test your new combination:

1. Mix up the combination and try pressing/sliding the Unlock Button.
2. Your new combination is now set. To unlock your suitcase, turn the 3-Dials back to your chosen combination (ex. 111), press/slide the Unlock Button/Slider and release the latches at the top and bottom of your suitcase.

To reset your combination, set the 3-Dials to your current combination and follow the steps above.

3-Point Latch Lock (M and L sizes)

When your Samsonite suitcase arrives, your combination is preset to 0-0-0. To unlock your suitcase, lift the Lock Housing and release the latches at the top and bottom of your suitcase.

To set/reset your combination, follow these steps:

1. Lift the Lock Housing to unlock and reveal the red tab underneath.
2. Pull the red tab down to put it into the SET position.
3. Set the 3-Dials to your desired combination (ex: 111).
4. Lift the red tab back up into the OFF position.
5. Set the combination by pressing the Lock Housing back into place.

To test your new combination:

1. Mix up the combination and try lifting the Lock Housing.
2. Your new combination is now set. To unlock your suitcase, turn the 3-Dials back to your chosen combination (ex. 111), lift the Lock Housing and release the latches at the top and bottom of your suitcase.

To reset your combination, set the 3-Dials to your current combination and follow the steps above.

BEAMIX Smart Combination Lock

When your Samsonite suitcase arrives, your combination is preset to 0-0-0. To unlock your suitcase, slide the TSA Lock to release the zippers.

To set/reset your combination, follow these steps:

1. Press the Reset Button using a pen or pencil.
2. Set the 3-Dials to your desired combination (ex: 111).
3. Set the combination by sliding the TSA Lock.
4. Place the zippers into the Zipper Housing.

To test your new combination:

1. Mix up the combination and try pressing/sliding the Unlock Button.
2. Your new combination is now set. To unlock your suitcase, turn the 3-Dials back to your chosen combination (ex. 111), press/slide the Unlock Button/Slider and release the latches at the top and bottom of your suitcase.

To reset your combination, set the 3-Dials to your current combination and follow the steps above.