payment, delivery, shipping, standard, express, next day

PAYMENT AND DELIVERY

PAYMENT

We use Braintree and PayPal to manage our transactions, allowing you to checkout safely, quickly and easily. These services provide you with a simple way to send money without sharing financial information, along with the flexibility to pay using your PayPal account balance, bank accounts or credit cards. To find out more about these services, please visit their respective websites: Braintree, PayPal

All payments must be received in full prior to dispatch of goods. If your payment is not received or is declined by us, your bank or credit card issuer, we cannot and will not hold items against your order.


DELIVERY

Samsonite's trusted partner, EFM logistics utilises StarTrack Express, CouriersPlease and Borders Express courier services for delivery throughout Australia. Please be advised that these courier services may require an adult (over the age of 18) to sign for your shipment. It is expected that if you are not home for a delivery that a card will be left to facilitate a collection.

Delivery Times

Please note the following delivery times to estimate the arrival of your order with us. These delivery estimates are for orders placed before midday, otherwise please add an extra business day. Delivery estimates are a guide and cannot be guaranteed.

Regular Post

Metro: 1-4 Business Days

Regional: 3-7 Business Days

Remote: 4-12 Business Days

 

Express Post

Metro: 1-3 Business Days

Regional: 2-5 Business Days

Remote: 3-7 Business Days


DELIVERY RESTRICTIONS

We deliver from Monday til Friday, except public holidays.

Please use samsonite.com.au for luggage & suitcases to be delivered in Australia (except Norfolk or Christmas Islands).


INTERNATIONAL DELIVERY

If you would like to deliver internationally, please use the appropriate Samsonite website. Click here for a full listing of International Samsonite e-commerce sites.