We are currently experiencing higher than average volumes and we apologise for the incovenience and we will endeavour to respond as soon as we possibly can.
For After Sales, Online Ordering or Product Queries, please contact the relevant area using the below contact forms.
If you require further assistance, please email us at Info.Australia@samsonite.com
Thank you for your patience.
Samsonite Australia Pty Ltd,
5 Anzed Court, Mulgrave,
Monday-Friday: 9AM til 4PM
Please mention your order number that you received while placing an order in all correspondence.
We recommend that you have a Samsonite Authorised Repair Centre repair your luggage, as we know that your case will be properly cared for. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorised Repair Centers are authorised to do warranty repair work. To locate the nearest Repair Centre, please click here.
Please read our section on repairs on the FAQ section for detailed instructions.