Terms of use

WELCOME

We are delighted to welcome you to the Samsonite website, the official online store for the brand Samsonite, where you can browse, select and order products advertised on the website from Samsonite Australia Pty Ltd.

  1. USER AGREEMENT

    1. By using the Samsonite Australia website (and App and mobile site) and our social media pages (“Website”) you accept these terms and conditions (“Agreement”) and our Privacy Policy. This Agreement is between you and Samsonite Australia Pty Ltd (referred to in this Agreement as “we”, “us” or “our”). We may change these terms at any time, and changes will be posted on the Website. By continuing to use the Website, you agree to be bound by the changes.
  2. REGISTRATION AND USER REQUIREMENTS

    1. You must be a registered user or guest (“User”) to place orders and access some features of the Website. You will provide us with personal information including your full name, address, a valid email address and a telephone number. You must ensure this information is accurate and current.
    2. By using the Website and its associated functionality, and if you opt in to receive email updates from us, you grant your express consent to us to send you direct marketing communications to the email address you provide, from which you may unsubscribe at any time. Your consent to receipt of certain communications may be implied from the use of certain functional aspects of our service, such as receiving reminders that items are in your shopping cart if you leave the page during a transaction.
    3. To register an account and/or order from the Website you must be at least 18 years old, have a current Australian residential/business address and have capacity to enter into a legally binding agreement with us.
  3. ACCESS AND USE OF THE WEBSITE

    1. You must only use the Website through the interfaces provided by us and in accordance with these terms and any applicable law.
    2. You must not (or attempt to):

      1. interfere (or attempt to interfere) or disrupt (or attempt to disrupt) our site or the servers or networks that host our site;
      2. use (or attempt to use) data mining, robots, screen scraping or similar data gathering and extraction tools on our site;
      3. interfere (or attempt to interfere) with security-related or other features of our site; or
      4. use, copy or distribute (or attempt to use, copy or distribute) content without our express permission.
  4. INFORMATION ON THIS WEBSITE

    1. Samsonite uses its best efforts to keep the information on the Website updated. However, it is not possible to guarantee the complete absence of errors on the Website. The information and other material published on this Website may include inaccuracies or typographical errors. The weights, dimensions and volumes of the products are approximate only. We have made reasonable efforts to ensure that product information is accurate and to display as accurately as possible the colours of our products. However, we cannot guarantee that your screen’s display will accurately reflect the colour of the product on delivery.

      Changes are periodically made to the information on the Website without notice to you. Samsonite reserves the right to change the Site at any time, in its discretion. Samsonite does not warrant that the functions contained in the Website or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the Website or the server that makes it available is free of viruses or other harmful components. Samsonite shall not be liable for the use of the Website, including, without limitation, the content and any errors contained therein.

    2. While we make efforts to ensure that items listed as cabin carry-on/hand luggage meet current airline restrictions, we cannot be held responsible if an airline applies other check-in standards or if airlines or airports change their restrictions.
    3. You agree to make your own enquiries to verify information provided and to assess the suitability of goods before you order the goods.
  5. DISCLAIMER AND LIABILITY

    1. To the fullest extent possible at law, we exclude all liability to you or anyone else for loss or damage of any kind or nature relating in any way to the Website including, but not limited to, loss or damage you might suffer as a result of:

      1. errors, mistakes or inaccuracies on the Website or our social media pages;
      2. you acting or not acting, on any information contained on or referred to on the Website and/or any linked Website or our social media pages;
      3. personal injury or property damage of any nature resulting from your access to or use of the Website;
      4. any unauthorised access to or use of our secure servers and/or personal information and/or financial information stored on those servers;
      5. any interruption or cessation of transmission to or from the Website and/or;
      6. any bugs, viruses, Trojan horses or other harmful code or communications which may be transmitted to or through our Website by any third party.
    2. Where any law (including the Australian Consumer Law) provides a guarantee which may not be lawfully excluded, our liability will be limited to that provided by law.
    3. Except as required by law, in no event shall we be liable for any loss or any special, incidental or consequential damages arising out of or in connection with our Website or this Agreement (however arising, including negligence). You agree to accept sole responsibility for the legality of your actions under the laws that apply to you. You agree that we have no responsibility for the legality of your actions.
  6. INDEMNITY

    1. You will at all times indemnify, and keep indemnified, us and our directors, officers, employees and agents from and against any loss (including reasonable legal costs and expenses) or liability incurred or suffered by you or by us arising from any claim, demand, suit, action or proceeding by any person against you or us where such loss or liability arose out of, in connection with or in respect of your conduct or breach of this Agreement.
  7. LINKS

    1. The Website may contain links to external websites that are not operated by us. Samsonite does not make any endorsements, or representation as to the accuracy of information contained within those websites. These links are provided for your convenience only and you agree that:

      1. Samsonite makes no representations or warranties, or have any responsibility or liability for those websites;
      2. the links do not indicate, expressly or impliedly, that Samsonite endorses the site or the products or services that are provided at those sites; and
      3. you access and use the products and services made available at those sites solely at your own risk.
  8. PLACING ORDERS

    1. You are responsible for all orders placed on your account, including for any discrepancies or errors in your order caused by you.
    2. The promotion of goods or services on the Website does not constitute an offer to sell. It is an invitation to treat only.
    3. Orders placed by you are offers to purchase goods under the terms and conditions in this Agreement at the price specified (including delivery and other charges).
    4. Goods in your cart are only reserved for a limited period of time, specified by us. Orders are only confirmed once payment is received in full.
    5. We may reject your order, including in circumstances where we believe there may be a credit card fraud, or where we later become unable to ship your order, or if there has been an error in the price or product description on the Website.
    6. You must review your order carefully before placing it. Once an order is confirmed, you are unable to cancel or change it. If you have any problems with your order, then you must go through the normal returns process outlined in this Agreement. In the event that we cancel or are unable to fulfil your order, we will provide a full refund of any payment received.
    7. You acknowledge that all orders through the Website are with respect to Goods intended for personal and domestic use only and non-commercial use, and quantity restrictions may apply as set out on the Website from time to time.
  9. PRICE AND PAYMENT

    1. The prices of goods, delivery and other charges shown are in Australian dollars.
    2. The price of the product(s) you order is the price that is displayed on the Website at the time you confirm your order and will be confirmed on the e-mail order confirmation. All prices displayed are inclusive of GST.
    3. All payments must be received in full prior to dispatch of goods. If your payment is not received or is declined by us, your bank or credit card issuer, we cannot and will not hold items against your order.
  10. PROMOTIONS AND DISCOUNTS

    1. Samsonite online offers and promotions may only be used at the Website and do not apply to purchases at other online or retail outlets. You may receive online offers and promotions which include a promotional or coupon code (Code) for use when shopping at the Website. It is your responsibility to ensure that the Code is valid, and that you enter the Code at the time of making your purchase online. We cannot apply the Code retrospectively once you have submitted your Order.
    2. Terms and conditions will apply to the use of the offer or promotion. Please read these carefully to make sure you can take proper advantage of these offers. Any Code is non-transferable and, unless expressly stated, may not be used in conjunction with any other offers. If your code is lost or stolen it will not be reissued.
    3. Any % off stated applies to the Australian recommended retail price (RRP) of items, including the Australian GST component of that price.
  11. SUPPLY AND DELIVERY OF GOODS

    1. Subject to this Agreement, we will supply the goods shown on your order confirmation. We will use our best endeavors to meet indicated timeframes for delivery, however we cannot guarantee delivery timeframes will be met.
    2. We offer standard delivery free of charge to all residential/business addresses in Australia. We are unable to deliver items to Norfolk or Christmas Islands or overseas or to PO Boxes (including AFPO).
    3. We deliver Monday till Friday, except public holidays.
    4. Erroneously communicated addresses are the responsibility of the User and may lead to extra charges that will be recovered from the User.
    5. We ship our products using Australia Post’s eParcel service. We require someone to sign for delivery. You accept that a delivery is signed for by a person other than the User, provided that such person is present at the delivery address and an adult of 18 years or age or over.
    6. If you’re not at home during delivery, Australia Post will leave a card with instructions on how to collect your parcel. This card/notification generally means that your parcel is waiting for you at a local post office. You will need to present this card to the post office when you pick up your parcel, together with photo identification. Please try and arrange pick-up as soon as possible as some post offices will only keep your parcel for a short period of time before they return it to us.
  12. PACKAGING AND LABELLING

    1. We endeavor to depict goods available for order using accurate images of the goods. At times, however, goods actually delivered may to a small extent differ in appearance and packaging from their appearance in images and photographs on the Website.
  13. GOODS OUT OF STOCK

    1. We reserve the right to notify you that goods for which you placed orders have become unavailable for reasons beyond our control. You will receive a full refund in the event we cannot fulfil your order.
  14. DEFECTIVE GOODS

    1. The Australian Consumer Law provides certain guarantees to consumers when they purchase goods and these guarantees cannot be excluded, restricted or modified. The time limit of consumer guarantees varies depending on the price and quality of the goods and may extend beyond this warranty or any applicable warranty provided by the manufacturer of the goods. These guarantees include:

      1. the goods will be of acceptable quality;
      2. the goods will be fit for a particular purpose;
      3. the goods will match their description; and
      4. the goods will match the sample or demonstration model.
    2. Samsonite offers an additional commercial warranty on certain products. For details of this warranty, please refer to the warranty card attached to the product and/or to the Website.
  15. PROCESS FOR RETURNS AND REFUNDS

    1. A return can only be made if products have been purchased on the Website. For returns of products purchased from another retailer, please contact the store of purchase.
    2. When seeking to return a product, Users must complete the return form and submit it to our Customer Service team. Where required, we will provide you with a Return Authorisation and instructions on how to return your goods, with which you must comply.
    3. You must cover the cost of the return if it is due to a change of mind and the product must be returned to us in its original condition (including authentic labels, use instructions, guarantee leaflets and other hang tags) in order to obtain a refund.
    4. Once an item is returned we will either inspect your goods and investigate any claimed defect or, where we believe it is applicable, provide a remedy in relation to your goods. If we do not believe a remedy is applicable (for example, where we believe the goods have been misused or the defect/damage is not covered by the commercial warranty), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
    5. Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 14 days of receipt by us of the original product, however this may take longer depending on your item and the number of returns in our system.
  16. SOCIAL MEDIA AND CONTENT

    1. You understand that all information, such as comments, messages, text, files, images, photos, video, sounds and other materials (“content”) posted on, transmitted through or linked from the Website, our Facebook page, Instagram page, Twitter feed, Blog, or forum or other like application or site that allows for the publication of user generated material (“Social Media”), is the sole responsibility of the person from whom such content originated.
    2. You understand that we do not control and are not responsible for content made available through the Website or Social Media unless it originates from us.

      Consequently, by using the Website or our Social Media pages you may be exposed to content provided by third parties that is offensive, indecent, inaccurate, misleading or otherwise objectionable. You use the Website at your own risk and to the extent permissible at law we do not accept liability in this regard.

    3. As a member or participant on our Social Media pages, you agree that you are responsible for any content submitted, posted or made available through the Website via your account and you must not post (or allow) content to be posted through your account that:

      1. you do not have the right to post;
      2. is defamatory or in contempt of any legal or other proceedings;
      3. is misleading or deceptive;
      4. is offensive or discriminates against any group of persons being a group defined by reference to colour, race, sex, sexual orientation, origin, nationality or ethnic or national origins;
      5. denounces religious or political beliefs;
      6. contains religious or political material;
      7. is indecent, obscene, vulgar, pornographic or offensive;
      8. infringes any copyright, trade mark, patent or other intellectual property right of another person;
      9. contains any unsolicited or unauthorised advertising or promotional material;
      10. contains or links to viruses, malware, spyware or similar software; or
      11. impersonates any person or misrepresents your relationship with any person.
    4. We reserve the right, in our absolute discretion, to pre-screen, refuse or remove any content from the Website or our Social Media pages without giving any reasons.
    5. You understand and agree that we may retain server and backup copies of your submitted content even if you have altered, removed or deleted your content from public display.
  17. INTELLECTUAL PROPERTY

    1. All content, graphics, user and visual interfaces, photographs, trademarks, logos, artwork, and computer code, including but not limited to the design, structure, selection, coordination, expression and arrangement of such material contained or used in the Website is either owned, controlled, or licensed to Samsonite, or is otherwise subject to the intellectual property rights of third parties and is protected by copyright, patent and trade mark laws and various other intellectual property rights. We reserve all intellectual property rights, including but not limited to, copyright in material and/or services provided or authored by us. Nothing in the Agreement gives you a right to use any of our marketing material, business names, trademarks, logos, images, domain names or other distinctive brand features.
    2. Other trademarks used on the Website that belong to third parties are used with permission and remain the intellectual property of the third party.
    3. You may not:

      1. modify or copy the layout or appearance of the Website nor any computer software or code contained in the Website; and/or
      2. decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the Website.
    4. If you correspond or otherwise communicate with us, you automatically grant to us an irrevocable, perpetual, non-exclusive, royalty-free, world-wide licence to use, copy, display and distribute the content of your correspondence or communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on our Website and developing your ideas and suggestions for improved goods or services we provide.
  18. GENERAL

    1. We will not be liable for any delay in performing any of our obligations under this Agreement if such delay is caused by circumstances beyond our reasonable control.
    2. This Agreement will be governed by and interpreted in accordance with the laws of Victoria, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of the State of Victoria, Australia.
    3. If any part of this Agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.
    4. If we do not exercise or enforce any right or provision under this Agreement, it will not constitute a waiver of such right or provision. Any waiver of any provision under this Agreement will only be effective if it is in writing and signed by us.
  19. QUESTIONS, COMPLAINTS, COMMENTS OR CUSTOMER SERVICE CONTACT

    1. If you have any questions, or if you have technical problems in accessing information on our Website, please email online.au@samsonite.com or call 1800 331 690.
  20. USE OF INFORMATION OR SUGGESTIONS BY YOU REGARDING THIS WEBSITE

    1. In the event you provide to Samsonite or post any material, information, suggestions or comments on or through the Website about the Website, the way in which Samsonite conducts its business, or the operation of the Website, Samsonite reserves the right to use such material, information, suggestions or comments in its discretion, with no compensation or credit to you. You hereby grant to Samsonite a non-exclusive, perpetual, worldwide, royalty free license to utilise and publish such information and material, in whole or in part. However, use by Samsonite of information by which you may be identified (such as your name, address and telephone number), will be governed by the Website’s Privacy Policy.
  21. USE OF YOUR SUGGESTIONS TO SAMSONITE REGARDING NEW PRODUCTS, FEATURES OR PROCESSES

    1. A submission will not in any way establish a confidential relationship nor will it place Samsonite in the position of receiving a submission in trust and Samsonite shall not be obligated and makes no commitment to treat or maintain as confidential such submissions.
    2. Samsonite shall have the right to retain any material submitted to it, to make copies thereof and to retain the same in its files.
    3. No obligation is assumed by Samsonite or may be implied by the receipt or examination of the submission unless or until a formal written agreement signed by Samsonite and by you, and then Samsonite’s obligations shall be only as expressed in that written agreement.
  22. PRIVACY AND PERSONAL INFORMATION

    1. If you provide us with any personal information our Privacy Policy will govern how we will use or disclose that information. Please review and understand our Privacy Policy.
  23. PROMOTION TERMS AND CONDITIONS

      Samsonite Australia & New Zealand Business Activation

      These Terms and Conditions govern the Promotion. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this Promotion is deemed acceptance of these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.

      Eligibility to Enter

    1. Entry is only open to Victorian residents only.
    2. Employees (and their immediate families) of the Promoter and agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
    3. Promotional Period

      Promotion commences 12am AEST Monday 14th May 2018 ("Opening Date") and closes at 11:59pm AEST Wednesday 23rd May 2018 ("Closing Date").

      How to Enter:

    4. To enter, individuals must complete the following steps during the Promotional Period:
      1. At the activation you must fill in your First Name, Last Name, Email, Phone and select your wish list from products listed.
      2. There is one entry limit per person. No entries shall be accepted before the Opening Date or after the Closing Date. Third party or bulk entries will not be accepted and entries not in accordance with the entry instructions are invalid.
      3. This competition is based on a game of chance.

      Monthly Competition Prize Component

    5. All valid entries received over the course of the Promotion will be entered into the selection process for the prizes.
      1. The daily prize selection will take place at Samsonite Australia, 5 Anzed Court, Mulgrave 3170 Victoria on the following dates.
      2. Day One (covering the period from 12am AEST Monday 14th May 2018 - 11:59pm AEST Monday 14th May 2018) - Winner selected and notified 12pm AEST Friday 18th May 2018.

        If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEST Monday 18th June 2018. The winner/s, if any, will be announced on Friday 22nd June 2018 at 2pm AEST, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

        Day Two (covering the period from 12am AEST Tuesday 15th May 2018 - 11:59pm AEST Tuesday 15th May 2018) - Winner selected and notified 12pm AEST Friday 18th May 2018.

        If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEST Monday 18th June 2018. The winner/s, if any, will be announced on Friday 22nd June 2018 at 2pm AEST, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

        Day Three (covering the period from 12am AEST Wednesday 16th May 2018 - 11:59pm AEST Wednesday 16th May 2018) - Winner selected and notified 12pm AEST Friday 18th May 2018.

        If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEST Monday 18th June 2018. The winner/s, if any, will be announced on Friday 22nd June 2018 at 2pm AEST, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

        Day Four (covering the period from 12am AEST Monday 21st May 2018 - 11:59pm AEST Monday 21st May 2018) - Winner selected and notified 12pm AEST Friday 25th May 2018.

        If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEST Monday 25th June 2018. The winner/s, if any, will be announced on Friday 29th June 2018 at 2pm AEST, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

        Day Five (covering the period from 12am AEST Tuesday 22nd May 2018 - 11:59pm AEST Tuesday 22nd May 2018) - Winner selected and notified 12pm AEST Friday 25th May 2018.

        If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEST Monday 25th June 2018. The winner/s, if any, will be announced on Friday 29th June 2018 at 2pm AEST, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

        Day Six (covering the period from 12am AEST Wednesday 23rd May 2018 - 11:59pm AEST Wednesday 23rd May 2018) - Winner selected and notified 12pm AEST Friday 25th May 2018.

        If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEST Monday 25th June 2018. The winner/s, if any, will be announced on Friday 29th June 2018 at 2pm AEST, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

      3. The winner/s will be notified by phone and email. Once the winner/s are confirmed it will be announced on Samsonite Australia & NZ Facebook page with a Promotion post including the winner/s names.

      There will be four prize winners each day, each prize winner will receive:

      • 1 x Business piece showcased at the activation (up to the value of: $499.00 AUD RRP)

      The products showcased at the activation are listed below:

      • Mover LTH laptop Backpack ($259 AUD RRP)
      • Mover LTH Briefcase ($279 AUD RRP)
      • Xenon 3.0 large Backpack ($129 AUD RRP)
      • Xenon 3.0 Spinner Mobile Office ($299 AUD RRP)
      • Openroad laptop Backpack 15.6” ($229 AUD RRP)
      • Openroad Bailhandle 15.6” EXP ($249 AUD RRP)
      • Avant pro laptop Backpack II ($149 AUD RRP)
      • Leviathian laptop backpack 17.3” ($179 AUD RRP)
      • Boulevard Tote Bag ($179 AUD RRP)
      • Boulevard Slim Briefcase ($179 AUD RRP)
      • Karissa backpack with Swarovski Crystals ($229 AUD RRP)
      • Highline II Bailhandle Briefcase 16.6” ($499 AUD RRP)
      • Highline II Backpack 14.1” ($459 AUD RRP)
      • Zalia SPL Slim Briefcase ($179 AUD RRP)
      • Zalia SPL Backpack ($179 AUD RRP)

      Total Prize Pool - up to: $11,976 AUD RRP (eleven thousand, nine hundred and seventy six Australian dollars)

      General

    6. The Promoter’s decision is final and no correspondence will be entered into.
    7. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
    8. Incomplete or indecipherable entries will be deemed invalid.
    9. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
    10. In the event of war, terrorism, state of emergency or disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend or modify a prize, subject to any written directions from a relevant regulatory authority.
    11. Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize (or an element of the prize), then the prize (or that element of the prize) will be forfeited.
    12. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
    13. Total prize pool value is up to $11,976 AUD RRP (eleven thousand, nine hundred and seventy six Australian dollars).
    14. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
    15. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter
    16. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
    17. Any cost associated with accessing the Promotion website is the entrant’s responsibility and is dependent on the Internet service provider used.
    18. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.
    19. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia and New Zealand (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
    20. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize and/or participation in any holiday prize.
    21. As a condition of accepting a prize, each winner (and his/her/their companion, if applicable) must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
    22. Any questions, comments or complaints about this Promotion must be directed to the Promoter.
    23. The laws of Australia apply to this promotion to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of Australia.
    24. The Promoter is Samsonite Australia Pty Ltd (ABN 31 006 363 248) of 5 Anzed Court, Mulgrave, VIC 3170. Phone +61 3 9549 3444.

    Samsonite Australia & New Zealand Warehouse Sale Competition

    These Terms and Conditions govern the Promotion. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this Promotion is deemed acceptance of these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.

    Eligibility to Enter

  1. Entry is only open to Victorian residents only.
  2. Employees (and their immediate families) of the Promoter and agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  3. Promotional Period

    Promotion commences 12am AEDT Thursday 29th November 2018 ("Opening Date") and closes at 11:59pm AEDT Sunday 2nd December 2018 ("Closing Date").

    How to Enter:

  4. To enter, individuals must complete the following steps during the Promotional Period:
    1. You must purchase a product from the Warehouse Sale.
    2. At the Warehouse Sale (23a Smith rd, Springvale) you must fill in your First Name, Last Name, Email, Contact Number, mark if you have purchased and mark that you accept these Terms and Conditions.
    3. There is one entry limit per person. No entries shall be accepted before the Opening Date or after the Closing Date. Third party or bulk entries will not be accepted and entries not in accordance with the entry instructions are invalid.
    4. This competition is based on a game of chance.
    5. Proof of purchase must be supplied to claim your prize.

    Competition Prize Component

  5. All valid entries received over the course of the Promotion will be entered into the selection process for the prizes.
    1. The minor prize will consist of one (1) daily prize, selection will take place at Samsonite Australia, 5 Anzed Court, Mulgrave 3170 Victoria on the following dates.
    2. Day One (covering the period from 12am AEDT Thursday 29th November 2018 till 11:59pm AEDT Thursday 29th November 2018) - Winner selected and notified by 12pm AEDT Thursday 6th December 2018.

      If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEDT Monday 7th January 2019. The winner/s, if any, will be announced on Thursday 10th January 2019 at 2pm AEDT, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

      Day Two (covering the period from 12am AEDT Friday 30th November 2018 – 11:59pm AEDT Friday 30th November 2018) - Winner selected and notified by 12pm AEDT Thursday 6th December 2018.

      If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEDT Monday 7th January 2019. The winner/s, if any, will be announced on Thursday 10th January 2019 at 2pm AEDT, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

      Day Three (covering the period from 12am AEDT Saturday 1st December 2018 – 11:59pm AEDT Saturday 1st December 2018) - Winner selected and notified by 12pm AEDT Thursday 6th December 2018.

      If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEDT Monday 7th January 2019. The winner/s, if any, will be announced on Thursday 10th January 2019 at 2pm AEDT, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

      Day Four (covering the period from 12am AEDT Sunday 2nd December 2018 – 11:59pm AEDT Sunday 2nd December 2018) - Winner selected and notified 12pm AEDT Thursday 6th December 2018.

      If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEDT Monday 7th January 2019. The winner/s, if any, will be announced on Thursday 10th January 2019 at 2pm AEDT, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

    3. The major prize will consist of one (1) prize, selection will take place at Samsonite Australia, 5 Anzed Court, Mulgrave 3170 Victoria on the following dates.

    Covering the period from 12am AEDT Thursday 29th November 2018 – 11:59pm AEDT Sunday 2nd December 2018. Winner selected and notified 12pm AEDT Thursday 6th December 2018.

    If Winner/s are not contactable or a prize is not claimed by Winner/s within 1 month, the Prize will be forfeited and the re-selection process will take place 12pm (noon) AEDT Monday 7th January 2019. The winner/s, if any, will be announced on Thursday 10th January 2019 at 2pm AEDT, at the same place as the original selection, subject to any directions from a regulatory authority. The winner/s, if any, will be notified by phone and email.

  6. The winner/s will be notified by phone and email. Once the winner/s are confirmed it will be announced on Samsonite Australia & NZ Facebook page with a Promotion post including the winner/s names.

There will be one (1) minor prize winner each day, each prize winner will receive:

  • 1 x 55cm Spinner Cosmolite 3.0 $579.00 AUD RRP

There will be one (1) major prize winner overall, the prize winner will receive:

  • 1 x 55cm Spinner Cosmolite 3.0 (10 Year Anniversary Limited Edition) $679.00 AUD RRP
  • 1 x 69cm Spinner Cosmolite 3.0 (10 Year Anniversary Limited Edition) $899.00 AUD RRP
  • 1 x 81cm Spinner Cosmolite 3.0 (10 Year Anniversary Limited Edition) $999.00 AUD RRP

Total Prize Pool $4,893.00 AUD RRP (four thousand, eight hundred and ninety-three Australian dollars)

    General

  1. The Promoter’s decision is final and no correspondence will be entered into.
  2. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  3. Incomplete or indecipherable entries will be deemed invalid.
  4. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  5. In the event of war, terrorism, state of emergency or disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend or modify a prize, subject to any written directions from a relevant regulatory authority.
  6. Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize (or an element of the prize), then the prize (or that element of the prize) will be forfeited.
  7. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  8. Total prize pool value is $4,893.00 AUD RRP (four thousand, eight hundred and ninety-three Australian dollars)
  9. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
  10. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter
  11. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  12. Any cost associated with accessing the Promotion website is the entrant’s responsibility and is dependent on the Internet service provider used.
  13. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.
  14. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia and New Zealand (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  15. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize and/or participation in any holiday prize.
  16. As a condition of accepting a prize, each winner (and his/her/their companion, if applicable) must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
  17. Any questions, comments or complaints about this Promotion must be directed to the Promoter.
  18. The laws of Australia apply to this promotion to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of Australia.
  19. The Promoter is Samsonite Australia Pty Ltd (ABN 31 006 363 248) of 5 Anzed Court, Mulgrave, VIC 3170. Phone +61 3 9549 3444.

    Samsonite Australia & New Zealand 10YR Cosmolite Anniversary Competition

    The following Terms and Conditions apply to the Samsonite Australia & New Zealand and ‘10YR Cosmolite Anniversary – May E-com Promotion’ Competition (the “Competition”):

    ABOUT THE COMPETITION

  1. The Competition is run by Samsonite Australia Pty Ltd (ABN 310 063 63 248) of 5 Anzed Court, Mulgrave Victoria 3170. Telephone (03) 9549 3444.
  2. The Competition opens at 00:01am (AEST) on Friday 1st June, 2018 (the “Opening Date”) and closes at 23:59pm (AEST) on Saturday 30th June, 2018 (the “Closing Date”).
  3. The Competition prize consists of one major prize; x1 55cm 10YR Anniversary Cosmolite Suitcase ($679.00 RRP).
  4. To be eligible to win the major prize entrants need to make a purchase of $300.00 or over from www.samsonite.com.au in the month of June 2018 & enter 25 words or less on why they would like to win the limited edition Cosmolite 10YR limited edition suitcase.
  5. The 25 words or less mechanic will be housed on the Cosmolite 10YR product page on www.samsonite.com.au and entrants will need to supply their email address to validate their entry.
  6. Entry to the competition is based on a game of skill.
  7. ELIGIBILITY

  8. The Competition is only open to Entrants in Australia who make a purchase of $300.00 or over from samsonite.com.au in the month of June 2018, who enter 25 words or less on why they would like to win the limited Cosmolite 10YR limited edition suitcase & supply their email address to validate their entry.
  9. PRIZES

  10. The Competition prize consists of one major prize; 1 x 55cm 10YR Anniversary Cosmolite Suitcase ($679.00 RRP).
  11. WINNERS

  12. The draw for the one (1) Samsonite 55cm 10YR Anniversary Cosmolite suitcase ($679.00 RRP) will take place at Samsonite Australia Pty Ltd (ABN 310 063 63 248) of 5 Anzed Court, Mulgrave at 10:00 am (AEDST) on Wednesday 4th July 2018. The winner will be notified within two (2) business days of the draw.
  13. The Promoter’s decision is final and no correspondence will be entered into. Once the winner has been contacted & verified, the winners will be published on the Samsonite Australia Facebook page (www.facebook.com/SamsoniteAustraliaNZ).
  14. Samsonite Australia will contact the winner via email and telephone with further details on how to claim their prize. Samsonite Australia will arrange for delivery of the Prize to the winner at an agreed Australian address. Once the winner has been notified please allow twenty-eight (28) days for delivery from the draw date.
  15. The winner is given three (3) months to claim their prize. If the winner does not respond within this time, Samsonite Australia reserves the right to select another winner from the remaining eligible entries. A draw for any unclaimed, will take place at 10:00 am on Monday 1st October 2018, at Samsonite Australia Pty Ltd (ABN 310 063 63 248) of 5 Anzed Court, Mulgrave, subject to any directions from a regulatory authority. The winner, if any, will be notified by telephone and email.
  16. Samsonite Australia & New Zealand shall not be liable for any claims or complaints of any nature with respect to the Prize. There is no cash alternative and the Prize is not negotiable, transferable or returnable.
  17. The Winners agree not to sell, offer to sell or use the Prize for any commercial or promotional purposes (including the Prize on an internet auction site).
  18. GENERAL

  19. The Promoter reserves the right, at any time, to verify the validity of sales and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits a sale that is not in accordance with these Terms and Conditions or who tampers with the sale & entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  20. The Promoter reserves the right, at any time, to invalidate any sales & entries which it reasonably suspects have been submitted using false, incorrect, fraudulent or misleading information, including but not limited to personal details and contact information that have been submitted through the use of multiple identities, email addresses or accounts.
  21. The Promoter’s decision is final and no correspondence will be entered into.
  22. In the event of war, terrorism, state of emergency or disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend or modify a prize, subject to any written directions from a relevant regulatory authority.
  23. Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize (or an element of the prize), then the prize (or that element of the prize) will be forfeited.
  24. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  25. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
  26. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter
  27. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  28. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia and New Zealand (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  29. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) participation in a prize.
  30. As a condition of accepting the prize, the winner must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
  31. The laws of Australia apply to this promotion to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of Australia.
  32. Any personal data that you provide will be held and processed in accordance with the requirements of the 1998 Data Protection Act.
  33. Subject to any written directions from a regulatory authority, Samsonite Australia & New Zealand reserves the right to amend these Terms and Conditions and/or cancel the Competition at its sole discretion.